Support Desk Manager – Excellent Benefits

Job Description

Job title: Support Desk Manager

Location: Brighton

Salary: £33,000 – £40,000

Hours: Monday – Friday, 40 hours per week, hours between 8am – 6pm

Are you a natural leader with a passion for building and developing teams? Our client, a highly successful organisation based in Brighton, is seeking a Support Desk Manager to lead and manage a team of three. With a strong blend of leadership skills and exceptional interpersonal abilities, you will oversee the team's performance, development, and day-to-day operations.

About your day-to-day responsibilities:

Oversee the scheduling of appointments and effective diary management.
Allocate tasks and responsibilities based on team members' strengths and expertise.
Ensure balanced workloads and provide necessary support during peak periods.
Collaborate with other departments to align schedules and priorities.
Set performance goals, conduct regular evaluations, and provide ongoing coaching and development to support professional growth.
Propose and implement solutions to enhance service delivery and resolve issues.
Foster a positive and collaborative work environment by providing strong leadership to the team.

About you:

Proven experience in team management or leadership roles, ideally in a fast-paced and dynamic environment.
Proficiency in scheduling and calendar management tools.
Excellent interpersonal and communication skills, fostering effective collaboration across departments and levels.
Analytical mindset with the ability to identify process inefficiencies and implement improvements.
Strong problem-solving abilities and diplomatic conflict-resolution skills.

Next Steps:

Please apply today with your up-to-date CV and contact details
If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies – (url removed).

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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