Travel Consultant

  • Date Posted:
  • Location:Brighton
  • Sector:General
  • Job Type: Full Time
  • Salary:£25000/annum GBP

Job Description

Are you passionate about delivering first-class customer service experiences to clients and leaving long-lasting impressions? Would you thrive in a role where you are responsible for planning unforgettable, seamless travel experiences?

Our client, an established and successful travel consultancy, are looking to recruit a personable, charismatic Travel Consultant to join their friendly and close-knit team in Brighton. As a Travel Consultant, you will be responsible for ensuring their clients receive a personalised, unique holiday experience like no other and must be passionate about the industry!

This role offers excellent opportunities and benefits, such as the chance to travel across the world and visit various locations, generous holiday discounts for your family and friends, weekly takeaways, a pet-friendly office and much more!

If you think you would be a great addition to the team and are interested in this Travel Consultant role, we would love to receive your application!

Responsibilities as a Travel Consultant

Managing enquiries and reservations from the first client phone call, email or instant chat to their return home. Booking accommodation, flights, car hire and transfers as well as all manner of individual requests, creating a truly bespoke service
Providing a friendly, considerate service is paramount to creating an excellent customer relationship ensuring that clients book with us time and time again.
Checking and sending final holiday details including accommodation & car hire vouchers, boarding passes, directions, and essential information.
Creating weekly manifests for suppliers and accommodation managers for all upcoming arrivals
Adding updates to our website which involves a beady eye for detail!

Skills and Experience

Full training will be provided in this role, but a passion for travel and delivering first-class customer service experiences is a must! You must also have:

Full UK Driving License and Passport for international travel required
Strong Literacy skills (proof-reading, grammar and fact checking, creative writing
Strong Mathematical skills (ability to check percentages, rent calculations, quotes and costings)
Computer literacy and basic Excel experience necessary
Confident, professional telephone and email manner
Travel experience is ideal but a passion is the next best thing!
Experience in sourcing properties and relationship building is desirable but not essential
After some time, should be available to travel to destinations to gain detailed knowledge of portfolio

Benefits

Our client is a strong believer in rewarding staff for their hard work and commitment to delivering excellent travel experiences to their client base, and is passionate about creating a friendly, supportive work environment.

Hybrid working
Holiday discounts for family and friends
Never having to work on your birthday
Pet-friendly office
Statutory Pension Scheme
Free parking
Sick pay
Laptop will be provided, if necessary, exclusively for work

Job Title: Travel Consultant

Location: Brighton – Hybrid working – 3 days in office, 2 days at home after training concluded

Salary: From £25,000 per annum (dependent on experience)

Full Time: Monday – Friday, 10:00am – 6:00pm & Saturdays ad-hoc, 10:00am – 1:00pm

For more information about this Travel Consultant role, please contact Joe Walker at Clearline Recruitment