Ticketing Systems Assistant

Just Brighton Jobs

  • Permanent

Brighton and Hove Albion Football Club have an exciting opportunity for a Ticketing Systems Assistant to join their team.

Location: American Express Community Stadium, Brighton

Salary: Salary dependant on skills & experience

Hours: Full time, 35 hours per week

Job Type: Permanent

Deadline Day: 16th June 2021

Ticketing Systems Assistant – About Us:

Brighton and Hove Albion Football Club are proud that our elite teams compete at the highest level of football in England, those being the Premier League, and the Women’s Super League. Our home: the spectacular 30,000+ seater American Express Community Stadium hosts in the most parts, our Premier League journey whereas Broadfield Stadium, with a capacity of over 6,000, hosts mainly, our Women’s Super League journey. We are thrilled to have our two elite teams competing in the very top respective divisions of English football.

Ticketing Systems Assistant – The Role:

Brighton & Hove Albion Football Club are now recruiting for a Ticketing Systems Assistant to join our Supporter Services team. This is a great opportunity if you are looking to use your unique technical skills in an exciting new environment. We are looking for an individual who is analytical, hardworking and enjoys finding technical solutions to problems.

Your core hours will be Monday to Friday 9 to 5, but our ideal job holder will be flexible and committed to supporting the team and our fans outside of core hours, when required, including all home matchdays.

Ticketing Systems Assistant – Key Responsibilities:

This role will involve providing expertise in the use of the ticketing system for event setup (using a complex rule engine), reporting and supporting our staff.

Ticketing Systems Assistant – You:

– Excellent Microsoft Office skills to include Excel, Word and Outlook

– Strong numeracy and literacy skills

– Experience working in a fast-paced environment

– Ability to work calmly under pressure

– Knowledge of administrating and supporting back-office systems (preferably of a ticketing system)

– Desirable for the successful candidate to have experience supervising staff

The successful candidate must also be willing to undertake a basis DBS CRC (Criminal Background Check).

Ticketing Systems Assistant – Our Values:

– Treat People Well

– Exceed Expectations

– Aim High, Never Give Up

– Act with Integrity

– Make it Special

Ticketing Systems Assistant – Benefits:

In return for your hard work and commitment to us, you will receive a competitive reward package which will include, but not limited to:

– Free breakfast & lunch (fantastic healthy and tasty food provided by our inhouse chefs)

– Free onsite parking

– Local travel discounts

– Discounts at the Club’s superstore and website

– Health benefits including eye care

– Group life protection

– Club pension scheme

– Discounts and benefits for local businesses

Ticketing Systems Assistant – Disability Confident

Brighton and Hove Albion Football Club are proud to be a disability confident employer who are committed to supporting candidates with disabilities throughout our recruitment and selection process. If you require any reasonable adjustments to support your application, please do not hesitate to get in touch with a member of our People and Culture team.

Ticketing Systems Assistant – Equality Statement:

Brighton & Hove Albion Football Club celebrates and values the diversity brought by employees, potential employees, casual workers, potential casual workers, players, potential players, applicants, supporters, participants on community programmes and customers and believes the Club benefits from engaging with everyone from a variety of backgrounds, thus allowing it to meet the needs of a diverse population within a multi-cultural society. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership.

Ticketing Systems Assistant – Safeguarding Statement

Brighton & Hove Albion Football Club and Albion in the Community are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to share this commitment.

To apply for this exciting Ticketing Systems Assistant opportunity, please click ‘Apply’ now to be redirected to our website

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