Student Accommodation Manager
Brighton, East Sussex
Salary – Competitive + Bonus Potential
Our client are currently looking for an experienced manager to oversee their impressive site in Brighton.
Whether you have experience of managing student accommodation or solid transferable management experience gained within hotels, hospitality, leisure and serviced office/accommodation this is a great opportunity to further develop your career within operations management.
This is a varied and hands on role.You will be involved with the smooth running of the building operations, to support in every aspect of the day to day management of the site and associated services including: marketing, event coordination. health & safety, tenancy administration, customer relations, relationship management, development of student experience and much, much more!
Listed below are an outline of duties, however, if you are amazing with customers in a face to face environment and/or currently working in any of the sectors above then we want to hear from you!
To drive occupancy for the site
To oversee all operations within the building including FM, H&S compliance and management and development of a small on site team
Ensure excellent customer service standards within the building and management of incoming queries/complaints
Oversee the student letting cycle to include some marketing activities, viewings, check in and out, inspections, tenancy agreements, rent & arrears management, student safe keeping & head office documentation.
Relationship management with key stakeholders
Development of student experience programmes including the organisation of regular on site events and activities
Budget and P&L management and reporting
To be considered for and be successful in this role you will need to be 100% customer service focused, self-motivated, well organised and great under pressure.
This is a great opportunity for someone who is looking to develop their career within an exciting sector and who wants a genuine opportunity to influence and shape the experience of the students living within this site