IT Helpdesk Support Technician

Just Brighton Jobs

  • Permanent

An IT Helpdesk Support Technician is required by our Education client in Brighton. A salary of up to £24k basic is available for this 37.5 hours role.

The IT Helpdesk Support Technician will provide a fast and responsive IT support service to internal departments, to staff and to students across multiple sites, consistent with IT policies. You will also support the IT team on the implementation of technical projects. You will liaise with the college business system super-users to deploy systems/software across all departments.

The IT Helpdesk Support Technician must have excellent customer service skills as well as experience with Windows 10, MacOS, Active Directory and 365 user account management. You will also have solid knowledge of TCP IP protocols, patch management and VOIP telephony as well as printer break/fix.

Required skills:

– Previous 1st and 2nd line IT support experience

– Strong knowledge of Windows 10, AD and O365 user support

– Previous Education experience is useful, but not essential

Technical qualifications would be helpful bit not essential, full training will be provided.

Salary:

Salary to £24k basic plus good holiday and benefits.

Location:

Brighton, East Sussex

Commute from: Hove / Crawley / Horsham / Worthing / Portslade / Peacehaven

To Apply:

Please send your CV through to Peter Strutt of CV Screen in strict confidence.

Alternative titles:

ICT Technician / IT Support Analyst / IT Support Technician / IT Support Engineer / Desktop Support Analyst

Summary:

– IT Helpdesk Support Technician vacancy in Brighton, East Sussex

– 2nd Line Support role in Higher Education

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