Group IT Infrastructure and Security Administrator

Just Brighton Jobs

Contractual Hours: 9am – 5:30pm Monday to Friday (37.5 hours per week)

About BIMM Institute:

With over 35 years’ experience helping students launch successful careers in Music, Film and Performing arts and located in some of Europe’s most creative cities – London, Berlin, Dublin, Brighton, Manchester, Bristol, Hamburg and Birmingham. BIMM Institute is proud to be the largest and leading provider of creative arts education in Europe.

We offer a broad range of Higher and Further Education courses in popular music, performing arts and film and screen – including BA(Hons)/BMus Degrees, nationally accredited Diplomas and MAs. Our professional, highly vocational and real-world courses include studies in music performance, performing arts, songwriting, music production, music business, event management, music marketing, media and communication, film and screen.

Job Purpose

To provide the highest level of IT service delivery standards which is consistent and compliant with the BIMM IT policies and procedures for both Students and staff across the Group.

Key Result areas

* Administration of the Group’s core VMWare and Windows infrastructure

* Administration of the Groups cyber security software stack

* Infrastructure and security project management

* Shared management of central admin staff support tickets

* Ensuring a technical infrastructure which is compliant and consistent with the BIMM IT Policy

Essential criteria

* Security software management

* Domain administration management

* Project and change control management

* Windows Remote Desktop management

* Windows MFA management

* Experience dealing with 3rd party support companies

* Highly organised and focused in delivering a fast and high-quality support service

* Excellent customer facing skills

* Excellent written and verbal communication skills

Desirable criteria

* Experience with Cyber Essentials framework implementation

* Experience working in a Higher Education environment

* Technical qualifications

* Mimecast security suite management

* Microsoft InTune

Accountabilities

* To undertake all security governance responsibilities to the highest standard

* To undertake all management and implementation of existing and future security project deliverables using best practice methods

* Shared management of the core central server infrastructure

* Shared management of central admin staff support tickets

* To maintain a high level of quality communications with all stake holders during any service effecting investigations or planned intrusive project work

* To manage 3rd party relations where the third party is integral to the resolution of a service affecting issue

* To perform key technical infrastructure changes in a well-considered and risk adverse manner in line with the business needs.

* Comply with and implement as appropriate, all of BIMM's policies and procedures, with particular reference Safeguarding, Equality and Diversity, and Health and Safety.

We are committed to establishing a culture of inclusivity across BIMM Institute, so that we truly represent the diversity of our students and the creative industries, both in what we teach and how we work.

All posts are subject to Right to Work and DBS checks

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