Job Title: Block Manager
Salary: £25k-£30k depending on experience and qualifications
Full time, Monday-Friday 9am-5:30pm although circumstances may require additional out-of-hours work from time to time.
Our client based in Brighton is looking to recruit a Block Manager.
Utilities – monitor billing and consumption and liaise with providers.
Monitoring – undertake regular income & expenditure reviews against budget, to ensure that issues are quickly identified and that corrective measures can be implemented.
Expenditure control – generate purchase orders and authorise payment of all invoices for works associated with the service charge for each block. Authorise payment of recurrent and one-off expenditure. Liaise with clients regarding items above the agreed expenditure limit.
Reporting – prepare regular reports, on key management and financial aspects, to Directors/Freeholders/Board Members.
Budgets – prepare, review and implement annual budgets for each block, ensuring the budget is approved and demands are issued on time.
Annual accounts – review draft service charge accounts and liaise with the accounts department regarding certification and distribution. Prepare accompanying notes, where required.
Debts – deal with outstanding debts once routine credit control procedures are complete.Block management:
Administration – maintain in-house statutory compliance records and ensure relevant matters are actioned in a timely manner. Update Qube database as appropriate. Provide reports for clients when requested. Maintain an asset register for all blocks.
Lease – be fully conversant with the head lease (rules, regulations and obligations) and manage accordingly.
Site inspections – conduct regular planned site visits to ensure standards are upheld. File inspection reports and ensure any identified actions are addressed.
Client satisfaction – a Property Manager is the first point of contact for all general block management matters, including dealing with clients, leaseholders, resident associations, service providers and other third-parties.
Planned maintenance schedule – ensure a comprehensive planned maintenance schedule is in place for each block and is reviewed annually. Ensure all planned works are completed on time and contracts are tendered appropriately.
Reactive works – manage reported maintenance issues in a timely and effective manner, communicating with affected parties appropriately.
Insurance – ensure insurance cover is valid and appropriate for each block. Ensure all claims are handled promptly.
Meetings and visits – attend board meetings, AGM's and other formal events as required (may include minute taking and occasional evening meetings).
Health & Safety – ensure that H&S legislation, policies and recommendation are adhered to at all times. Ensure Fire Risk Assessments and H&S reports are maintained and actioned appropriately for each block.
Major works – Implementation and oversight of the S.20 consultation process in respect of all major works. Ensure each block has an effective major works programme (and necessary reserve fund) to comply with the lease and maintain the condition of the block. Review annually and competently manage the major works programme..
Contract management – review / assess service agreements as and when required. If applicable, monitor caretaker's performance.
Parking management – arrange for new permits and monitor company's attendance.
Reporting – report to your line manage regularly regarding any issues or concerns.
Legal compliance – seek legal advice when appropriate and take action accordingly.
A good standard of general education is essential.
AIRPM or higher.
UK Full clean driving license
Working knowledge of building management, systems maintenance and repair projects.
Experienced in long leasehold block management (1 years+), with a good understanding of current legislation affecting residential property management.
A good understanding of residential leases, statutory compliance issues and CDM regulations.
Experience of budget management, financial control and delivery of cost efficiencies.
Excellent communication skills – written, and verbal, presentation of information.
Strong numeracy skills.
Ability to prioritise workload and work under pressure
Good problem-solving skills. Ability to analyse information and make recommendations accordingly.
Good IT skills – proficiency in Microsoft programmes.
Knowledge of Qube would be advantageous.
Good team player – willingness to share knowledge and support other colleagues if required.
Training, CPD, employee recognition/reward scheme, team building events, cycle to work scheme, free eye test voucher, Employee Assistance, community activities.
An additional day annual leave during the week of your birthday.
Following two years' service, an additional 5 days annual leave entitlement.
For more information please contact Jamie Watson at Clearline Recruitment