Development & Opportunities
Brighton and Hove City Council are seeking an Administrator to join their team at Bartholomew House. If you're looking for a new opportunity this could be the perfect steppingstone for you to take.
We are looking for someone with exceptional organisational and problem-solving skills to be our go-to person in the office. If you're someone who gets great satisfaction from resolving issues, streamlining processes, and generally helping your colleagues to have a better day, then don't hesitate to apply for the role of Administrator at Brighton and Hove City Council today.
As an Administrator you will have:
A good working knowledge of Microsoft Office package including Word, Excel and PowerPoint
Flexibility and ability to prioritise tasks and workload to meet deadlines.
A confident, professional telephone manner and ability to answer calls with ease.
Great oral and written communication skills. Personal traits
You will have:
Enthusiasm to develop skills and knowledge
Adaptability to change and willing to embrace new ideas and processes
A high level of attention to detail
The ability to work in a fast-paced environment
The ability to work unsupervised and deliver quality work across multiple tasks within required deadlines
Good use of initiative when appropriate
A positive and can-do attitude
A friendly and approachable manner
The ability to work within a teamMain Duties/Responsibilities
In this role, your day-to-day duties will often depend on the type of company you work for. But common tasks will include making sure all relevant administrative duties are taken care of so the business can run smoothly. This will usually include:
Manage a wide variety of data sets and systems that support the smooth running of the service. This includes service information (eg collection rounds, allotments data, Sports Bookings, vehicle databases, Health & Safety data) and HR information (eg PIER sickness data, annual leave data and Payroll).
To analyse data sets and produce clear and relevant management information and performance reports
To prepare and send out letters and emails to residents, councillors and other stakeholders as required including responses to complaints
To manage stock and order supplies and services in line with the Councils procedures
To provide a reception services for visitors to the offices dealing with queries and questions
To take payments for council services and facilities
To monitor lone working and advise if any staff are unaccounted for
To undertake ad hoc research projects as requested.
Organise and prepare meetings, taking minutes where required.
Manage diaries and electronic schedules.
Work as a member of the team in a supportive, co-operative manner, sharing information and liaising with colleagues to provide support and cover when required, including provision of cover in the Contact Centre.
Develop and maintain effective and efficient office systems and processes and deal with enquiries from staff across the Directorate in terms of the location of said policies, procedures and documentation advising as appropriate.
Contribute to the induction and training of new staff within the team regarding the full range of more complex office procedures and computerised systems, including explaining administrative systems and procedures, how to use office equipment or standard software or databases and where to obtain basic role related information, providing a shadowing facility and sharing knowledge with less experienced colleagues to ensure that a consistent approach to service delivery is maintained.
Participate in staff meetings, personal training and development activities and supervision sessions as required
Uphold the Council's policies for anti-discriminatory practice and equality of opportunity.
Uphold the Councils and other departments' Health and Safety requirements, particularly regarding agreed codes of practice and safe methods of working
If you're ready to demonstrate your great organisational and problem-solving skills in a new environment, then apply for the role of Administrator at Brighton and Hove City Council today.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy