Accommodation Manager – Crown House, Brighton

Just Brighton Jobs

Accommodation Manager – Brighton
This is a fantastic opportunity to work with a luxury student accommodation provider at their gorgeous property based very close to the town centre in the heart of Brighton.
This is a permanent role and you will be working Monday to Friday (37.5 per week) 9am – 5:30pm

You will be responsible for the following duties:

Ensure that all visitors and residents receive a warm, friendly and informative welcome
You will be the first point of contact and will be responsible for ensuring that all enquiries are responded to promptly and efficiently
Work with assistants to show new potential tenants around rooms with the aim to convert viewings into room bookings
Build strong working relationships with the Universities
Set the standards for providing an excellent service
Ensure that any maintenance issues are addressed and rectified in a timely manner
Work with the team to coordinate events and provide an excellent environment for the students to live in – a home from home.
Ensure that health and safety regulations are met
Undertake room inspections and report any issues
Use local knowledge to ensure that visitors and residents are aware of local amenities and attractions to maximise their stay
Ensure that budgets are met
Management of one Maintenance Operative providing guidance and mentoring where needed
Participate in client meetings and conference calls at scheduled times throughout the month
The skills/attributes that we are seeking are:

A good understanding of the property sector in Brighton
Excellent customer service skills
Strong communicator with the ability to build rapport with customers and visitors
Strong leadership and mentoring skills
Client focused approach
Good IT skills (Microsoft Office)
Highly organised and proactive approach
The ability to multi task and manage changing priorities

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