Research Administrator Permanent

Job Title: Research Administrator

Location: Brighton

Salary: £19,305

Full time

Our client based in Brighton is looking to recruit a Research Administrator. This is a fundamental role to the business, as a Research Administrator you will lay the groundwork for everything client does. Working primarily on the phone, you will reach out to third parties from across the world to initiate the referencing process and gather information about those that we are screening.

On a day-to-day basis, you will:

Establish contact with employers and institutions through research of the data provided by the Candidate.
Request educational, professional and employment verifications from HR departments and student records teams, over the phone and by email.
Initiate checks that include ID verification, directorship and financial searches.
Ensure all information gathered is uploaded to our system ready for the Screening Coordinators to analyse and report back to clients.

Requirements

Naturally inquisitive and demonstrate initiative
Active listener, who can articulate thoughts to express ideas effectively, through written and verbal communication
Professionalism on the phone and able to manage challenging and complex conversations
Thorough when accomplishing tasks and meticulous with approach
Positive and dynamic when working with change in both process and workload
IT literacy and capacity to learn and work with new systems
1+ Years' experience in an office based or customer service role
A good clear telephone manner and be able to multi-task.
Beneficial: Background in employment screening

For more information please contact Chris Gower at Clearline Recruitment