Workplace Service Desk Coordinator

Job Description

Workplace Service Desk Coordinator
Brighton, Sussex
Salary: £25,000
Type: Permanent

PRS are looking for a Workplace Service Desk Coordinator to join their clients team based in Brighton. This is a permanent role. This role would suit someone with a background in front desk, concierge, switch board, helpdesk, customer service or other hospitality experience. 

The hours are Monday to Friday, 8am – 5pm
The site is a about a 10 minute walk from Brighton and Hove station. This site does not have parking.
Salary £25,000 + excellent company benefits
The role is available due to internal promotion.

Job Summary:
My client believes your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen! As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. With our client, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than it’s ever been.

The Workplace Service Desk Coordinator is actively involved in the daily operations of our offices and are at the forefront of delivering a positive workplace experience. In this role, you would provide exceptional service and support personal productivity, and organisational effectiveness. This role is site based and may depend on client requirements which vary from time to time. As part of a wider “front-of-house” team, the Workplace Service Desk Coordinator is responsible for creating a supportive and comfortable atmosphere by assisting the Facilities and Workplace Experience teams in managing and supporting all colleague facing services.

Essential Duties and Responsibilities:
Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to:
▪ Support with Community Engagement events.
▪ Facilities Service Desk & Work Task Management.
▪ Parking & Commute.
▪ Reporting.
▪ Office Supply Management.
▪ Moves, Adds & Changes.
▪ Support with Workplace on-boarding.
▪ Car Parking Management.

Full job description is available.

Experience Requires:
A minimum of 2+ years' of front desk, concierge, switch board, helpdesk, customer service or other hospitality experience is preferred.

If this role is of interest, please apply now

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