Operations Administrator – 12 Month FTC Contract

Title: Operations Administrator – (12 Month FTC)

Salary: 26k-29k Per Annum (DOE)

Location: Hove, with flexible working available (minimum of 3 days per week in the office)

Our client based in Hove are seeking an Operations Administrator to join their team on a 12 Month FTC. The successful candidate will be working alongside the existing Operations Team to provide support to the team of Event Managers and the Operations Director. You will also be working closely with international clients and having lots of communication about upcoming events. You must have excellent communication skills and be highly organised – planning and logistics are key to an event running smoothly. If you are passionate about planning, love organisation with high attention to detail, then we would love to hear from you!

Duties:

Support the hosted buyer team with duties such as processing the hosted buyer refunds, hosted buyer approvals and Travel preferences
Answer the department telephone
Assist the hosted buyer team with day-to-day queries that come into the department by phone or email and provide support
Assist in managing the company's mailboxes – answering buyers' questions or passing on to the relevant person to assist
Willing to take on new administrative tasks to support the running of the Relationship and Operations teams within the Hosted department
Support the operations team with duties such as, sending rooming lists, processing updates between CRM and passkey, updating spreadsheets with hotel deadlines and cancellation terms updates
Issue visa letters with all the supporting documents for those buyers that require visas for both exhibitions
Ensuring the letters are correct according to programme dates and they are processed in time for buyers to obtain their visas
Assist with hotel invoicing and reconciliation
Contact suppliers with invoicing queries and ensure deposit and payment deadlines are adhered to
Undertake any other duties which may reasonably be requested by your Manager, a Company Director or another member of the Head Office Management Team
Always represent the company in a positive and professional manner
Willingness to work flexible hours in lead up to our eventsEssential Skills & Experience

Excellent written and spoken communication
A natural planner, who is reliable and determined
Positive outlook and passion for great customer service
Great at multi-tasking and managing personal time and productivity
Computer skills: Must be adept in use of MS Office particularly Excel and Word, Internet, and email
Must be capable of learning new basic database skills
Adaptable and flexible to meet the changing needs of the team and business
Outstanding attention to detail
Brighton Living Wage employerHours: Monday-Friday 37.5 hours

If you are interested in this role, apply with your CV today!

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