HR Assistant Permanent

Job Title: HR Assistant

Permanent, with hybrid working

Location: Brighton

Salary from: £30,000

Would consider part time or full time

We're looking for a HR Assistant to join our newly formed People team in providing a high-quality HR advisory and administration service throughout all stages of the employee life cycle. The HR Assistants work closely with the Business Partners and Service team, ensuring consistent advice and support is delivered to the business which is aligned with our policies and procedures.

Responsibilities for the HR Assistant:

Provide prompt and accurate responses to all internal and external customer queries ensuring customer service levels are maintained and solutions to issues are resolved appropriately
Provide a high quality and accurate HR second line support service, managing the process of the employee lifecycle, delivering through high quality process and advice, including (but not limited to) to recruitment, maternity, performance management, sickness and absence management
Support the Business Partners and ER colleagues with informal employee relations cases escalating cases and issues where necessary
Ensure HR policy, process and practices are consistently delivered to the highest standards
Identify continuous and innovative improvement approaches to HR guidance, processes and support
Support and act as an escalation point for more junior members of the People Service team, such as People Service Administrators, Interns and ApprenticesEssential and Desirable Criteria for the HR Assistant:

CIPD qualified/part qualified or equivalent experience
Experience of providing high quality advice on HR policy and procedure
Experience of dealing sensitively and appropriately with confidential information within an HR environment
Experience of working with HR databases and systems
Ability to understand and apply HR policies and processes to different varying situations and know when to escalatePerson Specification for the HR Assistant:

Excellent oral and written communication skills
The ability to strongly partner both internally and externally into relevant departments
Excellent attention to detail and accuracySalary and benefits for the HR Assistant:

Discretionary bonus arrangements
Access to performance related pay progression
25 days annual leave
Flexible working arrangements
Enhanced parental leave arrangements

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates