Position: Customer Service Administrator
Hourly Rate: £11.53 per hour
Hours: Monday-Friday 08:30am-17:00pmWe are looking for a motivated customer service administrator to join a well-respected company based in Brighton to act as the first point of contact to support their payroll and administration team. This company is looking for someone with previous telephone experience however customer service experience is not essential.
Duties will include:
Responding to customers queries via telephone, live chat and email whilst providing an excellent level of customer service
Taking accountability and escalating any customer issues to the Customer Support Team Manager and ensuring customer resolution.
Processing all outbound and inbound post in line with the agreed procedures in a timely manner
Processing all new customers through onboarding including the applications for the PAYE schemeWorking for First Recruitment as a temporary worker is a great opportunity to experience a variety of work places within different industries, whilst offering flexible working hours. You can also expect to receive excellent benefits once you begin temping with First Recruitment Services such as:
24/7 access to NHS approved GP telephone support and prescription services
Access to the UK's largest employees discount platform
Specialist medical assistance and support hotline
Hundreds of gym discounts
24/7 access to mental health crisis support and counselling
First Recruitment Services is acting as an Employment Agency in relation to this vacancy.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
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