Content Curation & Creation Executive
Location: Brighton, East Sussex
Salary: up to £21k (based on experience) + Private Healthcare + Hybrid Working
The client provides a content curation platform that helps brands sell. As the leading content platform in the automotive sector, they are working with global brands including Porsche, Volvo, Mercedes, JLR, Audi, McLaren, Toyota and Citroen who see large increases in marketing engagement and ROI of up to 10-1. They are now expanding into other sectors and are already working in the retail and e-commerce sectors.
You’ll be coming on board at an incredibly exciting time for the business as they ramp up their growth and build deeper relationships with the world’s most exciting automotive and e-commerce brands.
Looking for a meticulous and technically capable Content Curation & Creation Executive to join the superstar Service Delivery function within the Customer team. Reporting to the Service Delivery Manager, you will work closely with their Customer Success Managers to deliver both strategic and technical services across their Customer Base. The role will enable you to work with some of the biggest Automotive and Retail brands in the world.
Are you looking for a new challenge with an exciting Martech SaaS company who are inspired by how brands are humanising their content marketing.
Curating content for customers through the client's platform based on content guidelines that customers have shared with us
Finding and recommending content to the customers
Being accountable for Service Delivery tasks across assigned accounts
Managing incoming customer issues & requests including analytics and platform troubleshooting for customers – escalating internally for additional support where required
Managing content uploads and associated tagging, ensuring content is uploaded and organised efficiently within the Clients platform
Supporting Customer Success Managers with account analysis, data and reporting through to preparation of slides for use in Monthly reporting and check-in calls
Documenting, optimising and carrying out best practices that can continually improve Clients services at scale
Continually growing value by increasing skills, knowledge and ability in the leading Marketing Technology consistent with the business strategy
Skills and Experience:
Graduates are welcome to apply
1+ years of relevant experience working in a Marketing or Content related role.
Basic knowledge of the Digital Marketing ecosystem with an emphasis on social media
You are creative and technical with experience in the following areas an advantage: HTML/CSS, Google Analytics, Excel/Google Sheets
You have experience relating to content creation/curation on social media
You are comfortable in presenting, putting together visual presentations, decks, and training users on systems and tools.
Eye for great photography
Passionate about User Generated Content and the role that it plays in today’s customer Journey
28 days holiday (24 flex days + your birthday and 3 extra business days around Christmas)
Flexible working policy
Training & development opportunities
Collaborative and creative company culture
Regular team days out and events
Private Healthcare through Vitality (after successful probationary period)
Cycle to work scheme
2 days in the Brighton office, 3 days Remote
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
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