You will be working with a supportive team to deliver a high-quality tenancy management service to council tenants and leaseholders. You will be managing a busy caseload, dealing with a range of issues, including anti-social behaviour, domestic abuse and adult safeguarding. Your problem-solving and communication skills will be needed, and you will be liaising with a range of teams and agencies to achieve the best possible outcomes.
£18 per hour
Full time- Monday to Friday
Hybrid- Office based in BrightonYou will need to be able to work on your own initiative but also as part of a team to deliver a high performing, effective, customer orientated, valued service.
Candidates will be working with vulnerable customers dealing with duties and casework required during the life-cycle of any tenancy, dealing with cases of domestic violence and abuse, tenancy fraud, working with residents to improve the safety and appearance of the estate; working with vulnerable residents to improve health and wellbeing and reduce social and financial pressures.
Must have tenancy enforcement experience
A clear understanding of housing, tenancy and antisocial behaviour legislation and other legislation including Data Protection, Health and Safety, Equalities Act, Care Act and the Safeguarding Adults at Risk and Safeguarding Procedures.
An excellent knowledge and understanding of the issues for vulnerable people with complex needs.
A demonstrable knowledge of welfare and housing reform.
Have extensive knowledge of housing management services.
Practical knowledge of Health and Safety policies.Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy
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