Communications Services Lead
£45,000 – £53,000 per annum dependent on skills and experience
Permanent, full time position
Brighton with travel to Birmingham and Liverpool on occasion
Our regulatory client is looking for a Communications Services Lead who will be responsible for all the direct-to-employer communications and online content. This leadership role will ensure that employer compliance targets are achieved through the timely dispatch of effective direct-to-employer communications delivered at scale and to service delivery standards. It also ensures all online tools and content are accurate, relevant and meet the needs of users.
The successful applicant must have extensive communications experience, including direct communications and running a bulk communications function to meet service levels, brand and quality standards. You will have experience of outsourced supplier management, overseeing online content, and the use of analysis, metrics and insight to drive behaviours and continuous improvement through communications. You will also have experience in a leadership role requiring excellent communication and influencing skills with the team and other departments up to senior / Board level, as well as with external suppliers and partners.
The client is committed to creating a great place to work and do all they can to support people to reach their full potential, providing an exciting, supportive and flexible working environment. They are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation
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