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This role will involve delivering high impact, engaging and interactive employment skills to groups of unemployed adults. The groups will require focused digital skills training such as CV writing, transferable skills analysis, job search and interview skill preparation to help them move on to achieve and sustain new employment.
The role is based in the Brighton office and is being offered on a full time permanent basis.
Key responsibilities:
Deliver face to face or digital employability sessions to groups of participants
Select appropriate facilitation methods or activities, design and develop interventions which meet participant requirements to develop realistic job goals and career paths
Manage participants both face to face and virtually, encouraging participation and ongoing engagement with employability interventions
Work collaboratively with operational teams to offer engaging training solutions including mock interviews, 'how to' sessions and other work preparation activities
Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures
Provide advice, guidance, and challenge where appropriate to develop customer's capability in the recruitment process ensuring they have the necessary skills and confidence to secure realistic job goals
Develop relationships and networks with key stakeholders including employers, Job Centre teams and provisions and funding providers
Drive customer service standards so that all participants are provided with the same high standard of service that maximises their chances of securing sustainable employment
Maintain participant records to a required quality standard to ensure the participant journey is documented in accordance with quality standards We are looking for individuals that have the following:
Experience of delivering high impact, engaging and interactive group training sessions
Experience of working in a customer focused, results driven environment
Experience of providing one to one support and coaching to individuals, ideally the long term unemployed
Knowledge and experience of the employability sector is essentialMy client is offering a salary of £26,000 – £28,000 plus additional benefits such as 31 days annual leave, Life Assurance, Pension scheme, Community Days and professional CPD.
If you are interested in this role please send a CV to Katharine Winter at Alderwood
