Apr 30, 2019

Helpdesk Engineer

  • Just Brighton Jobs
  • Eastbourne, UK
  • £18,000 - £22,000 yearly
Permanent IT

Job Description

Helpdesk Engineer Job Type: Permanent Location: Eastbourne, Town Centre Post Code: BN22 7QR Salary: £18,000 to £22,000 Start Date: ASAP We are looking for a dynamic, customer-facing Helpdesk Engineer to join our growing team. This role would suit a technically minded individual who is passionate about IT beyond the workplace, tinkering with new technologies and keeping up to date with IT developments. Candidates who have prior experience working with a managed service provider (MSP) will be particularly suitable. The company offers excellent prospects for career progression and industry recognised qualifications i.e. MCSA, MCSE, CCNA. To be suitable you will have: * Client-facing experience (ideally within a managed services environment, although this isn't essential) * 2nd line server, network and firewall installation and support experience * Solid knowledge of Microsoft systems i.e. Windows desktop and server OS, Office Suites, Active Directory, Exchange, PC peripherals, hardware * Office365 * Ambition to develop a career in a technology based company This role will involve: * Supporting, maintaining and upgrading IT infrastructure for external clients * Provide technical support to customers across a range of hardware, software and internet based services including cloud technologies. * Conducting system health checks and monitoring client networks * Daily backup checks * Delivering small projects and getting involved in larger projects as part of a team * Developing new project opportunities and managing client relationships This is a great role for someone with solid support skills that wants to build upon their experience and work across a number of really interesting technical projects. * Office based in Eastbourne The role will suit individuals currently working as a Helpdesk Engineer, IT Support Analyst, 1st Line Support, 2nd Line Support, Helpdesk Analyst and be living within a commutable distance of Eastbourne, Brighton, Hastings, Uckfield or be willing to relocate. Please forward your CV by clicking Apply Now


Full Time